The Definitive Guide to empire today atlanta

We’re unhappy to listen to that you really feel by doing this, and recognize that we’ve spoken to you personally with regard for your issues. In case you proceed to have questions you should Make contact with us at customersupport at

Once more, he wasn’t ready to finish. He needed to come back for any fourth working day. Him and his family ended up in and out of my home yet again until finally 8pm when he at last completed. Each and every considered one of lately, all my animals needed to be locked up in bedrooms because of the again doorway needing to be remaining open up all day long prolonged. The primary two days, I couldn’t even use my kitchen or stove for 2 times and had to purchase food that I wasn’t ready to pay for (I have 6 man or woman familly).The operate he did gave the impression of it was good, but after a week, the trimming he set down is all peeling up in various locations, and several of the boards in doorways are by now chipping. When we called Empire customer service about this a pair times, they generally shrugged us off and mentioned oh very well. We acquired a credit rating of $seventy five, which is apparently the most. We had been pretty disappointed Together with the function and referred to as to get someone arrive out and deal with the injury and also the bad installation. We specified 2 times in that call to NOT ship the same man which was listed here ahead of. He was speculated to be listed here 10am to examine the work. 2pm rolls about, however nobody. We identified as to inquire where by he was, they usually instructed us he was operating late. We requested who it absolutely was, and so they stated it had been a similar person who installed it. Furious, we told them we specified Never to send out the exact same guy who did the get the job done, cancel that and send another person the following day. They agreed, apologized, stated it shouldn’t have happened. The following day rolls close to and guess who shows up at my doorway? The identical male we explained to them a number of occasions never to mail! We needed to send out him absent and connect with Once again, for a THIRD time and energy to FINALLY get an individual out the next 7 days who was diverse. He showed up and was really shocked on the Awful excellent in the perform that was finished. He actually checked out the floors and explained “No XXXXXing way…” less than his breath. That’s how terrible it was. We’re nonetheless waiting now, Practically two weeks has handed, for him to be able to come back and take care of this Awful perform. Hardly ever, ever, ever, at any time, At any time use Empire Today! Their customer service has become unhelpful, unapologetic, and totally incompetent!

Spoke with a few Girl who initially refused to offer support after which you can explained pays for fifty percent but soon after having Specialist plumbers check it out floor is WARPED, soaked all around so this leak has become happening a very long time.

August fifteen, 2018 at 12:09 pm Excellent morning. I'm writing to complain a couple of botch tile task that I experienced done on my two bogs in April 2018. The job took almost three times, the contractor took the entire product or service that I believed I ordered and my commode was replaced incorrectly. To create issues worse I noticed in June 2018 that my grout was cracking in my Bed room bath– imagined not far too much over it till July 2018 After i noticed significant bit of gout was cracked in my main lavatory and one other bathroom, let alone the ground was unleveled. It took me 3 weeks to get a vendor out ( immediately after various attempts only to generally be advised he was on holiday). When he arrived he said that the ground was unleveled and that a number of on the tiles would need to be eliminated and changed so as to resolve.

When you were being to herald a different and “greater quality” carpet, the you should also need to have to replace the carpet in the sport space and stair scenario as it is similar pattern as the living room floor. The carpet on the staircase has currently started to fray about the corners (which is pretty strange because that space can not even be walked upon) and the perimeters of your carpet in the game space have presently began to different from hardwood flooring.

We’re let down to hear that the practical experience didn't fulfill your expectations. We’d like to further more go over your worries, remember to electronic mail us at customersupport at with both of those your account and phone information.

BLOOMINGTON, MINNESOTA -- I used to be sold LVT in an oblong shape. The product sales representative confirmed it to me and bought it to me. The installers showed up with sq. And that i was not made aware of the tile till they done demo on my floor. I had been still left that has a sticky mess In my kitchen area and was informed they do not even make the rectangular form. I've a 1 12 months outdated youngster and also a Canine. Leaving the floor sticky and unusable though I searched for a special provider was not an option. So they mounted the tile which they brought. I remind you this was not what I chose, or paid out for. As they completed they rapidly made an effort to have me signal a document without the need of studying. I seemed above their do the job and discovered they wholly smashed my refrigerator energy wire. Their repair was to interrupt off one of many prongs and question me if that was Okay. Also they cracked the wood ground in my household which is correct close to exactly where they had been working. Once i pointed this out they gave me a frozen style of wood filler and reported I could deal with it myself afterwards. Also they grouted in my dishwasher. So I will not be ready to eliminate it Down the road with out getting out the tile around it. I learned they sub out their labor which is probably going why it was reasonably priced and awful execution.

So now what? I wait around once more right until someone decides they wish to arrange the resolve? This is an complete disaster. Making use of Empire was the largest blunder I have at any time manufactured.

I questioned him to review site 9, wherever it explicitly states Maryland Legislation. Your agent was incredibly impolite and Once i questioned to speak to his supervisor, he explained “he’s at lunch.” I requested which the supervisor phone me back, which he didn't. In good faith, rather than on account of any obligation, I attained out to several asbestos remediation businesses and was explained to the exact same matter: “VAT does NOT compromise the air high quality in a house.” In addition, there isn't any dilemma with exposure to it, as It's a non-pliable materials. In particular, I spoke for the proprietor at Jenkins Environmental, Inc. He advised me that getting a $400.00 air high-quality inspection wasn't well worth the cost, as asbestos particles would only be while in the air if I ground the tiles inside of a blender, which I had not. Your company made a suggestion to exchange the carpet in my dwelling, which I approved. The consideration was my deposit. Your failure to finish the work dependant on the observation within your carpet installers, who presumably don't have any working experience in abatement of environmental hazardous supplies, constitutes an unjustifiable breach of that contract. Your manager’s conclusion to assure me of the refund on my deposit and his failure to adhere to as a result of on his assure was fraudulent and I believe completed to forestall me from pursuing more action at that time. I have now requested on three individual occasions for my deposit for being refunded. When I was quite much prepared to do the job with your company ahead of my interactions with team members who lack customer service and interpersonal expertise, I no longer would like to do so. I am requesting a response to reviews for empire today this message. I absolutely hope that a resolution is usually reached. Nonetheless, if it is necessary to terminate the quick connection, I am requesting the ultimate time that my deposit be refunded. Thank You.

I really feel that the product sales reps need to be educated in explaining the items, and so on. As I mentioned, I'd by no means have agreed to have Empire do my installation of carpet if this was the result.

The identical way I operate I need them to work. Anything is not likely to operate. I would like resolution. eight/fifteen time is of the essence. I have emailed customer service, spoke to supervisor. I would like enable and new crew out tomorrow. Empire has my funds but I don't have an mounted ground!

August one, 2018 at twelve:24 pm I'm concerned I didn't examine the reviews before executing small business with Empire, it's been a nightmare from the start and it nevertheless proceeds. For making a lengthy Tale small they do not retain appointments they make, they don't converse in almost any way when claimed appointments are skipped.

Sir, I wished to publish today with reference to essentially the most miserable expertise We now have had with your organization. When I very first contacted empire, I was obtaining some rates. Once the income advisor came to my dwelling on the desired day, he was only normal. He did not make clear to me about hardwood flooring on stairs and risers. When my spouse spoke with him a few days later on to obtain the credit software with Wells Fargo we wished to add a family room with hardwood, since his value for the stairs was really affordable.

A company as massive as yours plus the advertising dollars you commit, treatment must be taken in customer service along with the people you employ the service of to install.

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We fully grasp your frustration, and sincerely apologize for the inconvenience. We’ll be in touch along with you shortly To find out more.

On installation day, I move each of the tiny knick-knacks, etcetera., and vacuumed, to allow them to shift the home furnishings. If the installers begin shifting the household furniture from the living room around into the kitchen area, one of these kicks over my major, huge glass Canine bowl, and put a crack inside the completely new porcelain tile we had just laid, along with leading to an amazing h2o mess.

(two) the a number of tries to right a completely unsatisfactory put in with the carpet in the living room and match home has resulted in a product end that looks stretched and tattered just as if it was presently various decades aged as an alternative to a July five, 2017 install.

he instructed me to call the corporation and put in A further request. I did. and following quite a few attempts once more, I used to be able to setup Yet another appointment to try and do the deal with. Properly The seller arrived today– not ready. he experienced only supplies to perform re-grouting. This has been essentially the most absurd Display screen of customer service. It must not just take an entire summertime and about six-seven phone schedulings/re-schedulings to maintenance my ground. I went with Empire since you fellas did a great occupation on my laminate, but this tile service continues to be a nightmare from day one. I'm not guaranteed what office services Bowie, Maryland but they don't talk, and are not customer service oriented. these ground weren’t low-cost And that i am extremely upset in the lack of preparing, conversation and level of service I've obtained.

BROADVIEW HEIGHTS, OHIO -- As my partner and I sat waiting around and ready and looking forward to the installers to point out-up (we been given an automated contact saying they would be listed here in the morning), I started reading all the detrimental reviews about Empire Carpet and my intellect started out concocting all sorts of horror stories about what we were in for. Luckily, my anticipations had been surpassed.

FYI it took me per month to obtain a copy from the warranty despatched to me. My following action is filing an official criticism with the BBB as Empire is registered with them. Empire has an A score Together with the BBB, but that may be as they are compelled to create some type of agreement with disgruntled customers, of which there have already been hundreds, to keep up the A score. If something changes, or if some type of Option is achieved I will update article.

I retain the services of this organization plus they assured me I will have carper installed on that Tuesday . I used to be internet hosting Thanksgiving for the first time in my home. I hardly ever more info acquired a call from the installers they was not coming.

So now what? I hold out all-around all over again until eventually someone decides they wish to create the correct? This has been an complete catastrophe. Applying Empire was the most significant mistake I have at any time designed.

Might 1, 2018 at four:06 pm Disgrace Disgrace Disgrace to Empire Today…. the use of inexperienced laborers to install tile. We had the tile put in very last week and even now have not read again from the manager or inspector on all the issues. Basically on working day a person the tile installer appeared to know very well what he was performing but he didn’t return the 2nd working day and still left it up to 2 inexperienced laborers to finish.

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I am sorry to own to publish this but your customer service is Terrible, I hand laminate flooring place inside our living room and visitor tub area and a pair of hallways, to start off my wife And that i had to maneuver many of the furniture out and put it back again, but we have been charged to the installers to get it done, the installers didn't tightened up the h2o line during the guest bath and leaked all over the ground, After i called about the condition I was instructed anyone would get in touch with me with in 3 days, after 5 days I known as back again and was told they referred to as but not a soul was residence, and they still left a information, I am residence every day, I am disabled, so I recognize that wasn't true .

I really woukd like a phone from the senior executive that will make selections adequately. I’m just asking to be taken care of with and fullfill your deal. If I broke my agreement not a soul would stand for it. This can be a Terrible way to deal with your customers.

I am nonetheless ready. I now sense like I've wasted my funds and I am aware I've squandered my Worthwhile TIME!

We dislike delays as much as you do, and sincerely regret the inconvenience. We’ll be in touch along with you Soon to reschedule your installation.

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NEWTON, NEW JERSEY -- In March (lower than 7 months in the past) I had a $10,000 position carried out to put in laminate flooring on my total very first floor. I changed 15-20 year previous laminate flooring, some carpet and many linoleum and went with a seamless full 1st flooring of the leading gate ebony oak. Because the flooring in the various rooms had differed the installers suggested a full substitution of your subfloor so that you can guarantee anything was degree. Regardless of the unforeseen cost of $a thousand we decided if we were going to do the job we must always get it done accurately and made a decision to shell out the extra cash. Less than 6 months afterwards I began to see that all over where by the ground transitions within the eat in part of the kitchen to the lounge was bending when walked on. Occasionally it seemed so off that you could possibly Nearly excursion above the lil. Right after per month of arguing with customer service I eventually received a person out below to look at it but it absolutely was the initial installer.

We understand your frustration, and we guarantee you that we get matters for instance these incredibly significantly. We’ll be in touch with you shortly to discuss your problems.

The day now is 07/27/27 – Considering that we commenced – We've experienced almost all of the carpet replaced two times, along with the vinyl replaced three times. We've run out patience with this firm – their service Section acknowledges that We've experienced numerous issues – none of which ended up ours, they usually gained’t reply to make use of anymore. They however haven’t completed the job. Now the carpet during the learn Bed room is buckling up everywhere in the place – plus the learn bathroom vinyl continue to has to be replaced.

It receives worse. They sent the incorrect laminate too! Get my salesman about the phone and he retains seeking to convey to me it’s the correct things. I now really need to demonstrate to him it’s ALL WRONG. He lives fairly within reach so I question if he can come to my household. Of course not. He'll call me back again- Even now WAITING FOR That decision. Now the soonest they could even return is Tuesday then only do the laminate. I'm now in limbo for your hardwood. We've got now wasted our getaway days as a consequence of this screw up. This was imagined to be an incredible knowledge, but it surely’s been everything but that! We have been SO PISSED OFF! Now remaining told I have to get started on the whole system all over again With all the salesman for your hardwood. Is this the service I compensated for? I'm now reconsidering my whole invest in.

I want a date as well as a set time for the next meant appointment and during the weekend simply because I am able to’t afford waiting around all around all day for No one to point out up or contact or maybe return a simply call .

twelve/8/2017 3:50pm until 4:32pm Typical Manager ticket # one-2925075011 a customer back again no this is simply not excellent as I won't be out there. My time line for availability is past. I instructed her to browse the many calls I have performed Because the 3th of November. I need my a refund. I'll employ the service of somebody else to perform my floors in January or February After i am readily available all over again. This individual gets again on and says she identified as Philly and canceled my deal I advised her I didn't tell her to do that I want my money back so she receives a take care of on line who I've spoken to before, he said he doesn’t know why the ticket was closed for any refund and not one person termed me to debate the issues.

February twenty, 2018 at 2:fifty eight pm We had berber carpet put in in September of 2016. By November, the carpet was falling aside, frayed and seemed to be no less than twenty years aged. An inspector was out and right away mentioned that this was a producer’s defect And they'd send out a gross sales particular person out for us to pick a fresh carpet for being put in at no supplemental cost to us. We achieved While using the income particular person, chose An additional carpet and set up a time (February 2017) for installation. By August, seams had been failing and it took until eventually November 4th for an inspector to return out, consider photos and notify us that we should listen to one thing back again in a few days. A week passed and we experienced not heard from anybody. Destruction getting even worse, holiday seasons approaching. I had been phoning day-to-day and will not talk to anyone nevertheless the “call center people today” – who had been superb – comprehending and as helpful as their position restrictions may very well be. I obtained a letter within the mail stating they had been looking to reach me and will I you should phone a selected number. I did so and I used to be explained to they are actually leaving messages for me daily – Definitely?! Due to the fact I really like dwelling with destroyed carpet; Particularly approaching the vacation entertaining time on the calendar year!!!! Absolutely everyone else in the world could reach me but Empire Carpet!

I needed to talk to a "boss" so I figured I would need to remain at stake for more than an hour or so. To my shock, in just a couple of minutes I had a "Reside" person on the other end.

June thirteen, 2018 at 7:08 pm Hi My Identify is Carolyn Hoelle, And that i just planned to let you understand how terrible your pittsburgh office treats their customers. I had a income male come to my dwelling and give me a quote for carpet for my lounge and hall and laminate for my kitchen area. The gross sales gentleman confirmed that they'd put in the subsequent Saturday, that i would almost certainly be the 1st since my purchase was a giant job with both equally installations, Well I stayed up all night time getting all of my breakables from my kitchen and front room, The installers confirmed up with only the carpet and so I known as Ryan the set up manager And that i explained to him which i was not pleased And that i shed on a daily basis of work and experienced all of the products from both of those rooms in my bedroom and could stay awake in my mattress, He reported he was sorry that they sometimes they have got the laminate completed 1st that he produced a blunder and if I Enable the installers set up my carpet he would make certain they will be thorough never to dirty my new carpet.

August 23, 2018 at five:35 pm Lousy Lousy carpet task. It has been over per month and nobody will at any time call me back. Carpet is terrible–furniture harmed–still left without lights inside the Bed room.–dwelling outside of bins because household furniture was not put back in place. No lights ended up plugged in and I used to be remaining with no WIFI for four days which ment no phone or medical warn alarm no Tv set or Online.

After complaining to Empire flooring, they available to send out another person back again out to set up new baseboards, WHEN we ship them measurements of rooms required and after we get the materials required to do get the job done. We shouldn’t ought to be accomplishing a lot more operate ourselves! The tile in all rooms needs deep cleaned. It's my viewpoint that someone must have appear out quickly and inspected this empiretoday coupons operate themselves to begin to see the lousy occupation their installers did.

First thing he says is 'oh nicely, with laminate, in some cases it does this, possibly you may have dampness'. I pointed out that he's the one which test the humidity when he did the installation and had confirmed it absolutely was great. I reminded him of the and he explained 'oh yeah, there was no challenge'. Although he claimed he would correct the 3 or four planks within the home divider but identified 3 other locations that it is starting to take place mentioned "this seems like possibly it's the flooring". He also mentioned they cut and measured anything good but the Place might have contracted? What does that even necessarily mean? My household is SHRINKING? I suggest give me a break. I can not come to a decision if Empire is an entire Fraud or they genuinely are that inept within the service and product or service they supply! $11,000!!! This was not a small work. This was an INVESTMENT. I have termed infinite moments. I have performed all the things I'm able to visualize.

All things considered, I invest my workdays in a very plush office without having guide duties and these men expend their time day in and time out... pounding, lifting, going large furniture, and many others. Being greeted with hostility proper out with the gate wouldn't motivate me to accomplish the top task I could do.

Be sure to Observe: all of our things from bedrooms is sitting down from the bogs, and our we have been not able to make use of the loos and or any realted features. That is unaceeptable and Mistaken in so many ways.

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The installers confirmed up with not sufficient carpet. It is now eight/10/18 and they confirmed up with not more than enough carpet. Looking to phone with a problem gets you no the place. Now we have two more rooms being accomplished and I feel I will be likely some other place next time.

Your satisfaction is crucial to us, and we’re unhappy to be aware of that your carpet will not be Conference your anticipations. We’ve located your account, and we’ll be in touch with you shortly to discuss achievable mend choices.

We consider matters such as this one pretty seriously and sincerely regret the inconvenience. We’ll be in connection with you Soon to carry on engaged on a resolution.

April 27, 2018 at eleven:16 am I have experienced the WORST knowledge with Empire And that i won't ever recommend nor utilize them for my individual or rental’s as I've previously… The main difficulty was we had been all established to maneuver into our house on Tuesday April sixteenth for the reason that Empire would then be accomplished While using the carpet install along with the tile while in the kitchen area… Very well the working day of carpet install they cancelled. this now has set us back again a week for the reason that we have been instructed the carpet needed to go in before the tile… So now we had to pay A further week rent and also storage. Future situation,, So now they say they need to tile 1st mainly because carpet installers have been booked, we claimed high-quality. Tile was to become accomplished on twenty first and carpet within the twenty third.. When they came to install the tile, they recognized our gross sales man reported it had been laminate that desired taken up, when the truth is it absolutely was ceramic.

June 25, 2018 at 7:28 am There’s an staff Tony Butterfield, who was inside the Philadelphia current market and has considering that transferred into the San Diego marketplace, who’s educating product sales reps an unethical techniques to collect the self gen reward as kind of a method throughout the principles. If just one staff is this unethical will make 1 speculate how he can be sincere and give a customer the top fee rather than managing a rip-off on them even though to the telephone While using the income rep coaching him/her together.

Your customer care or whoever handles your issues is HORRIBLE! This is completely unacceptable the way in which this was managed……what a joke!!

I confirmed what was staying committed to with Trevor ahead of he still left my residence, and when Kim termed click here me to produce the preparations for the complete alternative I verified the get the job done to be done plus the timeframe to timetable the get the job done (in a single-yr).

I am sorry to possess to publish this but click here your customer care is Awful, I hand laminate flooring place within our living room and visitor bath place and 2 hallways, to begin my spouse and I experienced to move many of the home furnishings out and set it again, but we ended up billed for the installers to make it happen, the installers did not tightened up the drinking water line within the guest bath and leaked all around the flooring, Once i called about the problem I used to be explained to a person would get in contact with me with in three times, right after 5 times I named back and was advised they identified as but nobody was household, and they remaining a message, I am dwelling every day, I'm disabled, so I recognize that wasn't true .

November six, 2017 at 5:07 pm Update quantity 3. Have to leave a different review mainly because comments for the reason that responses inside earlier ones won’t get looked at. The installers ultimately showed up and didn’t have any provides! They reported they did not bring glue or and in the underlayment. Also commented that they didn’t even have the right vinyl. Once they go away I receive a get in touch with from my nieghbor which they spilled a thing in my driveway and left a very good dimension gouge in it when they experimented with backing out Together with the wheel chocked.

This really is unacceptable and I think I’m likely to choose my small business in other places. And I hope the consultant mentioned in his file they tousled instead of which i cancelled my appointment. Do you know the way tricky it absolutely was for me to get this appointment making sure each get-togethers ended up obtainable as mentioned by empire carpet. SMH. Now I don’t know when might be out there once more

Thank you for bringing your considerations to our interest. We sincerely apologize in your practical experience, and know that we’ve spoken to you with regard on your concerns. Should you go on to own issues please Get hold of us at customersupport at

As of 11:30am aug 21, 2017. I sit right here waiting as I had been promised a phone in 30min. No one has known as. No person has showed up for my set up. I’m now contacting in and finding resolution. I was promised an put in

I need an individual to Get hold of me, that isn’t simply a customer service agent that can notify me they are going to leave a voice mail or produce a operate buy that by no means happens.

Thank you for bringing this subject to our focus. We’ve located your buy, and we’ll be in contact with you shortly to get started on engaged on a resolution.

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I used Empire Today a long time ago and a short while ago, they installed carpet in on the list of bedrooms in my house. I similar to the carpet and I might advise Empire to my close friends.

The installer kept indicating he required to get again to Va Seaside, they planned to get household prior to it received dim. Unacceptable. I've two Youngsters at your home without any kitchen for a longer period than anticipated, lengthier than essential! I want Yet another crew out at my residence to complete this occupation and to complete it with excellence!

**If within thirty days of positioning your purchase, but no later than a single enterprise day previous to set up, you get a lower cost for considerably precisely the same product and set up, Empire Today will conquer the value. To qualify, you must give Empire a composed estimate to the letterhead of a accredited competitor, like merchandise name and price, products body weight, type type and fiber articles, thickness, plank width and an itemized listing of applicable warranties and/or providers for comparison.

The carpeting is fabulous And that i adore it. Also, the installers had been Completely the most effective. I’ve had a lot of installers at my household but these fellas were well mannered and by the due date. I'd a terrific working experience all the way about. I’d advocate Empire And that i by now did to a great deal of folks. Commit your hard earned money and you obtain Everything you buy.

Ultimately after per month received an answer. They sent the same crew to fix it and even they recognized it was A much bigger issue. Empire despatched once again a third occasion inspector. Of course the ground is terrible. They did many problems setting up it. Edges are peeling off. Boards are so divided it which you could see The underside boards. I have dropped socks, my Young ones experienced ripped garments (Young children crawling) etcetera. We don't need to manage Empire any more. They are really hiring persons that do not know what They may be accomplishing probably to save some money. But This is actually the second time. Negative installations resulting in poor flooring. Must be calling and calling them to obtain solutions and so on. We would like our a reimbursement. We don't need to handle them any longer. Terrible encounter!!! They are only giving to switch it once more. We do not rely on them any more. We're going to see when And just how this will probably conclusion. I'm waiting for the manager that's speculated to connect with me today. I'll preserve updating.

Aspects: Shop at Empire Today. Use this code to redeem this $200 off deal. Bargains with out expiration dates often usually do not do the job nonetheless it doesn’t harm to try.

Expert installers could make positive The task is finished appropriate. If you will find any issues with your set up within one particular year, Empire's Set up Warranty will manage it.

We had them occur out to fix it. The ground installers experienced come every week Later on upon the installation. Upon repairing it they did an excellent job on the other hand completely fifty percent-assed the molding the next time all over.

Details: *Discount applied to contract overall of $1,five hundred or even more just before relevant taxes. Cannot be placed on deposit. Will not be applied to Gross sales or coupled with other marketing presents.

Perfectly, my 2nd clue this person was not up to snuff as that he couldn’t do The mathematics. He sat and considered it and afterwards had to drag out a calculator. This was when my Pretty spouse just spoke up and mentioned “

Empire check here Today mounted a laminate flooring within our front place, relatives room, As well as in a bedroom. We had a good saleslady, who manufactured us need to go with them.

We regret to hear that the set up wasn't concluded as scheduled, and sincerely regret you have been inconvenienced by this matter.

We really like the hardwood flooring that Empire Today put in. We experienced 3 rooms accomplished, which took two times, and the individuals who basically place down the flooring have been great. They had been extremely professional and they cleaned up. Empire Today also did their abide by-up and my total working experience was great.

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